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Arteria Group Success: ACX Division Recognized by T-Mobile Polska at Magenta Race Day

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Building long-term, stable relationships with market leaders is a cornerstone of the Arteria Capital Group’s growth strategy. We are proud to announce that Arteria Customer Experience (ACX), our division specializing in comprehensive customer experience management, has received a prestigious recognition from T-Mobile Poland.

Strategic Partnership in the Telco Sector

The award, presented on June 1st during the operator’s internal gala, Magenta Race Day, officially recognizes our outstanding performance in customer service quality and the collaborative partnership model we have developed over the years.

Arteria S.A. has been working with T-Mobile Polska since January 2020. Arteria CX operations provides seamless omni-channel support across all key touchpoints (telephone, chat, and e-mail), successfully driving sales, retention, technical support, and financial services. This milestone confirms that Arteria Group’s operational capabilities place us at the forefront of the outsourcing services industry.

Shared Values as the Key to Business Efficiency

For the entire Capital Group, accolades from such demanding partners prove that our quality-driven and partnership-focused strategy delivers tangible business value to our Clients.

„I was proud to accept the award from T-Mobile Polska on behalf of Arteria S.A. during Magenta Race Day,” says Katarzyna Piskorska, CEO of the Arteria CX Division. „This recognition is particularly meaningful to us because it validates the very core of our collaboration: building business partnerships based on mutual trust and high-quality customer experience.”

A Team-Wide Achievement

Securing such a strong market position requires flawless execution and alignment at every level. Congratulations to the entire project team and to Łukasz Zębik for his exceptional management of this demanding account. We also extend our gratitude to T-Mobile Poland, a partnership rooted in mutual trust, which is the ultimate driver of modern business.

Polymus delivers the HP Partner Excellence Award 2026 gala.

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An exceptional event is now behind us, one that will remain in the memory of the IT industry for a long time. On March 26, the Museum of Polish History at the Warsaw Citadel became the venue for one of the most important galas of the season – the HP Partner Excellence Award. The event was comprehensively organised by Polymus, an agency that is a member of our Group.

An event refined in every detail

Organizing a gala of this scale is an undertaking in which every element must be planned and executed with the highest precision. This year’s edition was created under the slogan “Nothing Is Impossible!”, reflected both in the script and in the event’s dynamic format.

Polymus was responsible for the full concept and execution of the event – from developing the scenario, through production, to coordinating all elements on-site. The result was a cohesive, engaging narrative that guided participants through each stage of the event.

A museum as a space for unique experiences

The monumental interiors of the Museum of Polish History created a unique setting for the gala, which took the form of a dynamic “special operation” inspired by the aesthetics of Hollywood productions.

The space was designed to build tension and engage participants throughout the event. Dynamic scenographic changes, unexpected twists, and carefully crafted audiovisual design turned the gala into an experience that went beyond standard industry events.

Top partners and distinguished guests

The highlight of the evening was the announcement and recognition of HP’s top partners, who stood out for their achievements over the past year.

A special guest also appeared on stage – Szymon Marciniak, who this time played the role of a representative of the Modern Area Speakers Agency.

Technology and emotion in one project

The HP Partner Excellence Award is an event that surprises each year with a new concept and a high level of execution. This year’s edition combined dynamic storytelling, modern technologies, and interactive experiences.

Participants also had the opportunity to explore HP technologies in a demo room prepared by Polymus, merging the inspirational aspect of the event with a practical dimension.

A team that delivers the “impossible.”

The success of this year’s gala is the result of the commitment and creativity of the Polymus team, which once again proved that even the most demanding projects can be delivered at the highest level.

We want to thank the entire team for their professionalism, flexibility, and attention to every detail. We also extend our appreciation to HP for their trust and partnership in creating this exceptional event.

A key stage of the Polish Contact Center Awards 2026 is behind us

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We are pleased to announce the completion of one of the key stages of this year’s edition of the Polish Contact Center Awards – the most prestigious competition in the customer experience industry in Poland. The jury has completed the individual evaluation of submissions, marking an important milestone in the overall competition process and bringing participants closer to the announcement of nominations.

This stage requires a high level of commitment, expert knowledge, and in-depth analysis of the submitted projects. Each entry undergoes a detailed assessment that covers both strategic and operational aspects, which is why the competition has been setting quality standards in the contact center industry for years.

Our participation – three areas, one philosophy

In this year’s edition of the Polish Contact Center Awards, the Arteria Customer Experience division is participating as a contestant, submitting its projects in three categories:

Each submission represents a different key area of our operations. However, the common denominator across all initiatives remains the same: people, their competencies, commitment, and the relationships they build every day.

In the area of partnership, we focus on the long-term development of solutions and building value together with our business partners. The consultants’ team submission is an acknowledgment of the everyday work of individuals who are directly responsible for customer experience and service quality. The third category – best manager – highlights the role of leaders who inspire, set the direction, and support the growth in their teams.

People and relationships are at the heart of our organization

At Arteria Customer Experience and across the entire Arteria S.A. Capital Group, we have consistently emphasized for years that people are the foundation of organizational success. Their knowledge, attitudes, and commitment translate directly into service quality and the durability of relationships with clients and partners.

Building an organizational culture based on collaboration, trust, and responsibility is a long-term process, which is reflected in the projects submitted to the competition. Each of them demonstrates how we translate our organizational values into concrete actions and measurable results.

Our contribution to industry development – participation in the Jury

This year’s edition of the competition is also a source of pride for us due to our involvement in the Jury’s work. Kamila Szuba, Head of Operations in the Arteria Customer Experience division, is once again participating in the evaluation of submissions.

Her professional journey – from consultant to operational leader – provides a unique perspective, combining frontline experience with a broad strategic outlook. This combination of practical knowledge and expertise brings significant value to the evaluation process and the selection of best market practices.

An intensive evaluation period and high competition standards

The past weeks have been a period of intensive work for the Jury – detailed analysis of submissions and evaluation of competition presentations. This stage largely determines the overall level of the competition and influences the quality of the selected winners.

The high standards of evaluation ensure that the Polish Contact Center Awards remain one of the most important benchmarks for companies operating in the customer service and customer experience industries.

More than a competition – a space for sharing experience

We see participation in the Polish Contact Center Awards as more than just competition. Above all, it is an opportunity to share experiences, inspire one another, and collectively raise industry standards.

Being part of this environment allows us not only to present our own achievements but also to draw from the best market practices and further develop our approach to designing customer experiences.

Looking ahead to the next stages

We are eagerly awaiting the announcement of nominees and the next stages of the competition. Regardless of the outcome, participation in this process is already a valuable experience for us and a confirmation that the direction we have chosen as an organization holds real value.

Arteria Capital Group Introduces Eco-Friendly Office Paper – Another Step Towards Sustainable Development

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Sustainability at Arteria
At Arteria, we consistently implement our ESG strategy by investing not only in large-scale transformational initiatives but also in smaller, everyday actions that, over time, make a significant difference for the environment. One such initiative is the decision to adopt a new supplier of office paper manufactured in line with the highest ecological standards.

Sustainability in Practice – Fewer Resources, Greater Responsibility
The new paper comes from responsibly and sustainably managed forests, where each tree harvested is replaced by a newly planted one. Moreover, its production process requires 40% less wood, consumes 30% less water, and generates 12% less waste compared to conventional market alternatives. This allows us not only to limit the exploitation of natural resources, but also to effectively reduce our environmental footprint.

Equally important is the fact that the paper fibers are fully recyclable, which increases the potential for reuse and supports the principles of a circular economy. All of this is achieved without compromising on print quality, ensuring that environmentally responsible solutions remain fully reliable in day-to-day office operations.

Small Steps, Big Change
At Arteria, we believe that sustainable development is not defined solely by large investments, but also by a series of conscious decisions taken every day. While we strongly advocate for digitalization and continue to reduce our paper usage, we also recognize that in many areas its complete elimination is not yet possible. For this reason, choosing a more eco-friendly alternative is both a natural and essential step that aligns with our broader responsible business strategy.

Our Responsibility for the Future
Every sheet of paper matters—just as every decision we make with the future of our planet in mind matters. By changing our office paper supplier, Arteria Capital Group once again demonstrates its commitment to combining business growth with respect for the natural environment, contributing to the creation of a more sustainable future for us all.

Arteria Capital Group Reaffirms Support for Tour de Pologne

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Tour de Pologne, one of the most prominent sporting events in Poland, is not only a competition among the world’s leading cyclists, but also a large-scale organizational project requiring carefully planned communication and extensive promotional support. In this year’s edition, companies from Arteria Capital Group once again contributed by delivering comprehensive solutions in Katowice and Kraków.

Synergy of Competences in Action
Our involvement spanned several key areas:

  • Information Services – The Arteria Customer Services team launched dedicated hotlines to answer questions from fans and residents regarding race routes, traffic management, ticket availability, and potential travel disruptions.
  • Promotional Activities – Representatives of our companies actively participated in cultural events and local festivals, encouraging community engagement and building a positive atmosphere around the race.
  • Advertising Materials – Polymus, which has continuously collaborated with Tour de Pologne since 2020, prepared professional flyers and posters for the City of Katowice, strengthening local promotional efforts.

Comprehensive Support at the Highest Level


“Tour de Pologne is not only a prestigious sporting event but also a significant logistical challenge requiring the involvement of many stakeholders. Thanks to the diverse expertise of our group, we are able to provide integrated support ranging from the production of promotional materials to on-site activities and professional information services. This synergy is what sets us apart and enables us to effectively support the organizers of Poland’s leading events,” emphasized Katarzyna Piskorska, Sales Director at Arteria S.A.

Experience and Unique Know-How
Polymus’s long-standing collaboration with Tour de Pologne, combined with the extensive experience of our Contact Center Division in supporting large-scale events, allows Arteria Capital Group to build unique know-how. This enables us not only to address the immediate needs of organizers and participants but also to proactively support communication planning and anticipate potential challenges linked to such high-profile events.

The dedication of our teams demonstrates that Arteria is a partner capable of seamlessly connecting sports, business, and logistics into a cohesive ecosystem of activities, consistently delivering real value to both organizers and participants alike.

Arteria Named Customer Service Leader 2025 by Gazeta Finansowa

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We are proud to announce that Arteria Capital Group — and in particular our Contact Center Division — has been awarded the prestigious title of Customer Service Leader 2025, granted by Gazeta Finansowa. This recognition places us among the companies most dedicated to delivering excellence in client relations, while also affirming the effectiveness of our long-term growth strategy.

Years of Experience Combined with a Modern Approach
This success is the result of years of consistent work in building an organizational culture centered on customer experience. Our efforts are grounded in more than 20 years of expertise in customer service, which we continuously enhance with innovative technological solutions developed by Trimtab, the IT subsidiary within our Group. This combination of knowledge, practice, and advanced tools enables us not only to meet today’s customer expectations but also to anticipate future market trends.

People at the Heart of Modern Technology
In interviews with Gazeta Finansowa, both Katarzyna Piskorska, Sales Director at Arteria Group, and Wojciech Ruszowski, Head of Analytics and Development at Arteria Capital Group, emphasized the role of cutting-edge technologies in building competitive advantage in customer service. At the same time, they highlighted that even the most advanced systems should ultimately serve people — supporting the daily work of consultants and making it easier for customers to connect with the company.

Recognition of Our Business Philosophy
The award from Gazeta Finansowa is a strong confirmation that our business philosophy — built on the synergy of technology, expert knowledge, and investment in human potential — works effectively in practice and delivers measurable results. Thanks to this approach, we can continuously strengthen our leadership position in the industry and provide customer service that is a genuine differentiator for Arteria Capital Group in the marketplace.

Thanks to Our Teams
This achievement would not have been possible without the day-to-day commitment of our employees. We extend special thanks to our Contact Center teams, whose professionalism, dedication, and passion for building long-term customer relationships are the true driving force of Arteria Capital Group’s success.

SUBKLASYKA TOUR Wins MP Power Awards 2024!

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We are delighted to announce that “JIMEK & Guests: Subklasyka”, the concert tour produced by Note The Note, a member of Arteria Capital Group, has been honored in the prestigious MP Power Awards 2024. The project received the distinction in the “Music Event” category, earning recognition from a jury comprised of representatives of leading corporations, institutions, and industry media.

A Music Event of European Scale
SUBKLASYKA TOUR set new standards in both the live entertainment and music industries. Over the course of four concerts — held in Łódź, Wrocław, Gdańsk, and Szczecin — the tour attracted a combined audience of more than 45,000 people. On stage, the 70-member JIMEK SYMPHONIXX orchestra, conducted by Radzimir Dębski, was joined by hip-hop artists, blending classical and film music with modern sounds to create a truly unique artistic experience.

A highlight of the tour was the Łódź concert, the first of its kind in Europe to be recorded using innovative cinema technology. Moreover, the introduction of a 360-degree stage format, with the audience seated both in front of and behind the orchestra, offered an entirely new, immersive concert experience.

Behind a Great Success
The Subklasyka experience was not only the work of JIMEK and his orchestra but also the result of the dedication of an almost 100-person production team responsible for technical aspects, multimedia, catering, logistics, and event design. Their professionalism made it possible to deliver a project that impressed both audiences and experts, while setting new benchmarks for organizational scale and execution.

A Confirmation of the Highest Standards
The MP Power Awards are among the most prestigious distinctions in Poland’s event industry. Recognizing SUBKLASYKA TOUR with this award confirms not only its artistic value but also its impeccable organizational execution, aligned with the best practices of the global event market.

Music Without Boundaries
The project proved that bold combinations of diverse musical genres can create extraordinary and memorable experiences. As JIMEK himself noted: 

“There is no adventure if you know what to expect. Only uncertainty brings true fulfillment.”

Thanks to the Team
This recognition is the result of the efforts of the entire Note The Note team, as well as all the musicians and artists whose energy, passion, and professionalism elevated the project to the level of the European market. Winning the MP Power Awards 2024 reaffirms that within Arteria Capital Group, we are capable of delivering projects that not only engage tens of thousands of people but also set new standards for the industry.

Polymus Recognized at EMMA Effective Media & Marketing Awards 2025!

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We are proud to announce that Polymus, a member of Arteria Capital Group, has been awarded the prestigious Event Visionary Award at the EMMA Effective Media & Marketing Awards 2025, organized by Media Marketing Polska. This distinction is a strong acknowledgment of the creativity, innovation, and effectiveness of the Polymus team in the event industry.

Award-Winning Project: HP Partner Excellence Award 24 – “The Future is NOW”
The recognized project was the HP Partner Excellence Award 24 Gala, prepared in close collaboration with HP. This unique event brought together business, art, science, and technology in an innovative format.

Its narrative was built around encounters with some of the greatest minds in human history. Thanks to the use of artificial intelligence tools, figures such as Albert Einstein, Marie Skłodowska-Curie, Leonardo da Vinci, Nikola Tesla, Salvador Dalí, Isaac Newton, and Ludwig van Beethoven “appeared” on stage, creating an extraordinary and inspirational experience that attendees will long remember.

A Breathtaking Highlight
The evening’s culmination was a spectacular indoor performance featuring 35 synchronized drones, choreographed into a cutting-edge artistic display. The seamless fusion of technology, choreography, and visionary storytelling delivered unforgettable emotions and proved that corporate events can evolve into true spectacles.

Event Visionary Award – A Testament to Innovation
The Event Visionary Award confirms that the Polymus team is capable of thinking beyond conventions, creating projects that not only meet business objectives but also inspire, engage, and set new standards in the event industry.

On behalf of the entire Arteria Capital Group, we extend our warmest congratulations to the Polymus team and our sincere gratitude to HP Inc. Poland for their trust and for enabling us to co-create such an ambitious and groundbreaking initiative.

ESG in Action – Supporting Young Sports Champions

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At Arteria Capital Group, we embrace the principles of ESG in a way that goes far beyond formal obligations and regulations. For many organizations, sustainability often means primarily a reporting requirement – for us, it is, above all, the joy of supporting young talent and investing in the future. We believe that responsible business should engage in tangible actions that help shape a better tomorrow and inspire future generations.

We take particular pride when our commitment translates into real achievements. This was the case with the athletes of the Legia Warszawa Squash Academy, who – representing the Legia Boys Junior Team and Legia Girls Junior Team – won the title of Polish Junior Team Champions 2025. The support provided by Polymus, a company within our Group, became an integral part of this exceptional sporting journey.

Sport has always been a powerful metaphor for both life and business – teaching perseverance, accountability, teamwork, and the discipline of continuous self-improvement. Every training session and every match is not only an athletic challenge but also a lesson in character and preparation for adult life. The success of these young champions demonstrates that determination and consistency always lead to tangible results.

We are proud to contribute to the growth of young athletes who embody true passion, commitment, and team spirit. Together with Polymus, we congratulate all the players and the entire coaching staff of the Legia Warszawa Squash Academy – this achievement is the best proof that collaboration and trust deliver remarkable outcomes.

Double Success for Arteria Capital Group at Polish Contact Center Awards 2025!

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We are proud to share that companies within Arteria Capital Group achieved remarkable success at this year’s Polish Contact Center Awards 2025 – the most prestigious competition in Poland’s contact center and customer service industry.

TrimTab and Contact Center – Best Partnership Collaboration
TrimTab and Contact Center jointly won in the category “Best Partnership Collaboration”, recognized for delivering the project “Partnership for Success” for the Polish Agency for Enterprise Development (PARP). This comprehensive multichannel solution supports entrepreneurs in accessing information and grants, combining cutting-edge technology, top-tier service standards, and a truly unique model of cooperation.

Outstanding Leadership – Tamara Wójcik Awarded
Contact Center also received an award in the category “Best Project or Department Manager”, granted to Tamara Wójcik, Operations Manager, who has been successfully leading teams for nearly 15 years. She currently oversees an international project in the medical sector, serving clients in 12 languages with a geographically dispersed team.

Proof of Strategy and Synergy
These distinctions are not only a source of pride but also a strong confirmation of the effectiveness of our business strategy – built on the synergy of competencies and close cooperation between Arteria Capital Group companies. By combining Contact Center’s deep expertise in customer experience with TrimTab’s innovative technological solutions, we deliver outcomes appreciated not just by business partners, but also by independent industry experts.

A Benchmark for the Industry
The Polish Contact Center Awards, organized by the Polish Marketing Association SMB, is regarded as the most important industry event in Poland. Submissions are evaluated by more than 100 experts representing business, institutional, and academic environments. Winning these awards therefore carries exceptional weight, further reinforcing our market leadership.

Congratulations and Recognition
We extend our heartfelt congratulations to Contact Center sp. z o.o., TrimTab, and Tamara Wójcik, as well as to all team members whose everyday commitment and professionalism were the key to these achievements. We also congratulate all other winners and finalists – your accomplishments inspire the entire industry to raise standards and set new directions for growth.

This double success motivates us to continue pushing forward and reaffirms that unwavering focus on quality, innovation, and collaboration delivers results at the highest level.