Tag: Awards

Arteria Named Customer Service Leader 2025 by Gazeta Finansowa

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We are proud to announce that Arteria Capital Group — and in particular our Contact Center Division — has been awarded the prestigious title of Customer Service Leader 2025, granted by Gazeta Finansowa. This recognition places us among the companies most dedicated to delivering excellence in client relations, while also affirming the effectiveness of our long-term growth strategy.

Years of Experience Combined with a Modern Approach
This success is the result of years of consistent work in building an organizational culture centered on customer experience. Our efforts are grounded in more than 20 years of expertise in customer service, which we continuously enhance with innovative technological solutions developed by Trimtab, the IT subsidiary within our Group. This combination of knowledge, practice, and advanced tools enables us not only to meet today’s customer expectations but also to anticipate future market trends.

People at the Heart of Modern Technology
In interviews with Gazeta Finansowa, both Katarzyna Piskorska, Sales Director at Arteria Group, and Wojciech Ruszowski, Head of Analytics and Development at Arteria Capital Group, emphasized the role of cutting-edge technologies in building competitive advantage in customer service. At the same time, they highlighted that even the most advanced systems should ultimately serve people — supporting the daily work of consultants and making it easier for customers to connect with the company.

Recognition of Our Business Philosophy
The award from Gazeta Finansowa is a strong confirmation that our business philosophy — built on the synergy of technology, expert knowledge, and investment in human potential — works effectively in practice and delivers measurable results. Thanks to this approach, we can continuously strengthen our leadership position in the industry and provide customer service that is a genuine differentiator for Arteria Capital Group in the marketplace.

Thanks to Our Teams
This achievement would not have been possible without the day-to-day commitment of our employees. We extend special thanks to our Contact Center teams, whose professionalism, dedication, and passion for building long-term customer relationships are the true driving force of Arteria Capital Group’s success.

Polymus Recognized at EMMA Effective Media & Marketing Awards 2025!

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We are proud to announce that Polymus, a member of Arteria Capital Group, has been awarded the prestigious Event Visionary Award at the EMMA Effective Media & Marketing Awards 2025, organized by Media Marketing Polska. This distinction is a strong acknowledgment of the creativity, innovation, and effectiveness of the Polymus team in the event industry.

Award-Winning Project: HP Partner Excellence Award 24 – “The Future is NOW”
The recognized project was the HP Partner Excellence Award 24 Gala, prepared in close collaboration with HP. This unique event brought together business, art, science, and technology in an innovative format.

Its narrative was built around encounters with some of the greatest minds in human history. Thanks to the use of artificial intelligence tools, figures such as Albert Einstein, Marie Skłodowska-Curie, Leonardo da Vinci, Nikola Tesla, Salvador Dalí, Isaac Newton, and Ludwig van Beethoven “appeared” on stage, creating an extraordinary and inspirational experience that attendees will long remember.

A Breathtaking Highlight
The evening’s culmination was a spectacular indoor performance featuring 35 synchronized drones, choreographed into a cutting-edge artistic display. The seamless fusion of technology, choreography, and visionary storytelling delivered unforgettable emotions and proved that corporate events can evolve into true spectacles.

Event Visionary Award – A Testament to Innovation
The Event Visionary Award confirms that the Polymus team is capable of thinking beyond conventions, creating projects that not only meet business objectives but also inspire, engage, and set new standards in the event industry.

On behalf of the entire Arteria Capital Group, we extend our warmest congratulations to the Polymus team and our sincere gratitude to HP Inc. Poland for their trust and for enabling us to co-create such an ambitious and groundbreaking initiative.

Double Success for Arteria Capital Group at Polish Contact Center Awards 2025!

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We are proud to share that companies within Arteria Capital Group achieved remarkable success at this year’s Polish Contact Center Awards 2025 – the most prestigious competition in Poland’s contact center and customer service industry.

TrimTab and Contact Center – Best Partnership Collaboration
TrimTab and Contact Center jointly won in the category “Best Partnership Collaboration”, recognized for delivering the project “Partnership for Success” for the Polish Agency for Enterprise Development (PARP). This comprehensive multichannel solution supports entrepreneurs in accessing information and grants, combining cutting-edge technology, top-tier service standards, and a truly unique model of cooperation.

Outstanding Leadership – Tamara Wójcik Awarded
Contact Center also received an award in the category “Best Project or Department Manager”, granted to Tamara Wójcik, Operations Manager, who has been successfully leading teams for nearly 15 years. She currently oversees an international project in the medical sector, serving clients in 12 languages with a geographically dispersed team.

Proof of Strategy and Synergy
These distinctions are not only a source of pride but also a strong confirmation of the effectiveness of our business strategy – built on the synergy of competencies and close cooperation between Arteria Capital Group companies. By combining Contact Center’s deep expertise in customer experience with TrimTab’s innovative technological solutions, we deliver outcomes appreciated not just by business partners, but also by independent industry experts.

A Benchmark for the Industry
The Polish Contact Center Awards, organized by the Polish Marketing Association SMB, is regarded as the most important industry event in Poland. Submissions are evaluated by more than 100 experts representing business, institutional, and academic environments. Winning these awards therefore carries exceptional weight, further reinforcing our market leadership.

Congratulations and Recognition
We extend our heartfelt congratulations to Contact Center sp. z o.o., TrimTab, and Tamara Wójcik, as well as to all team members whose everyday commitment and professionalism were the key to these achievements. We also congratulate all other winners and finalists – your accomplishments inspire the entire industry to raise standards and set new directions for growth.

This double success motivates us to continue pushing forward and reaffirms that unwavering focus on quality, innovation, and collaboration delivers results at the highest level.

3rd KOMPAS ESG Congress – Arteria Actively Supporting the Transformation Towards a Sustainable Future

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Another edition of the KOMPAS ESG Congress is behind us, once again confirming that responsible business today is not just a development path but a real necessity. This year’s event was held under the theme “The Road to Sustainable Development”, a concept that perfectly reflects the values and approach of Arteria Capital Group.

As a strategic partner of the Congress, we chose to go beyond declarations and focus on concrete action. We established an award in the category “Start(up) Towards a Sustainable Future”, which was granted to Waterly – the creator of an innovative water quality monitoring system based on buoys and artificial intelligence. The prize of PLN 30,000 is a sign of our commitment to supporting solutions that bring real value to building a more responsible and environmentally conscious world.

During the Congress, representatives of our organization emphasized both the practical and strategic dimensions of ESG.

  • Katarzyna Piskorska, CEO and Sales Director of Contact Center sp. z o.o., highlighted the growing importance of responsibility in business relationships

    “B2B clients are increasingly choosing socially responsible suppliers. At Arteria Capital Group, we actively build awareness of how crucial responsible business practices truly are.”
  • Bolesław Gidziński, Partner for Business and Technology Development, underlined the unique character of the event:

    “The KOMPAS ESG Congress is one of the rare occasions where ESG is not just a slogan. It is about real actions, people, and ideas that truly have the power to create change.”
  • Marcin Dzideczek, Head of Compliance and Analytics and a member of the competition jury, pointed to the encouraging progress of Polish companies:

“I see Polish enterprises becoming increasingly bold in embracing change. Congratulations to all nominees – your work is a tremendous source of inspiration!”

We extend our congratulations to the winners as well as to all the nominees. Being recognized in such a prestigious group is in itself proof that your initiatives carry immense potential and significance for the future of the market.

For Arteria, participation in the Congress was not just an honor but above all a commitment – to implement the inspiration gained from numerous valuable discussions and to continue supporting initiatives that combine business growth with care for the environment and society. We believe that only consistent action and collaboration can accelerate the green transformation – a transformation in which we are proud to play an active role.